Credits & payment
What credits are, how to buy them, how a show is charged and what happens when your balance runs out.
- What are credits?
Credits are the balance on your account that you use to pay for shows and tips. You pay for a show per minute started; you see what a minute costs before you start.
- How do I buy credits?
Click your balance or "Buy credits" and choose a package. The price in euros is shown with each package; the bigger the package, the more minutes you get for your money.
- How is a show charged?
You pay per minute started, and each minute is deducted from your balance at its start. If you stop halfway through a minute, that minute has already been paid for.
- What happens when I run out of credits?
When you have about 3 minutes of credit left, you’ll see a message with "Top up". When your credits run out, the show stops and you aren’t charged anything more.
- Do I get my credits back if something goes wrong?
If a show fails to start or a tip doesn’t go through, we return the credits automatically. If something else isn’t right, email us as soon as possible.